Frequently asked questions
At Greene Textile, we are thrilled to provide our clients with top-quality fabrics for all their wholesale needs. To ensure smooth production and customization, our minimum order requirements are as follows: **Standard Production Minimums:** Orders usually range from 800-1200 yards or 20 rolls per style. **Dye and Printing Minimums:** Before proceeding with dyeing and printing, you must meet the production minimums. For most of our "Popular" styles, we offer flexibility and may lower these minimums to accommodate your needs. Specifically, our dye minimums are set at 800-1200 yards per color, with the option to include 1 base and the standard rib. For example, you can order 800 yards of a particular color with the standard rib finish. We are excited to tailor our services to your specific requirements and help you achieve your fabric goals! If you have any further questions or would like to know an estimated minimum based on a specific style in our library, please don’t hesitate to reach out.
To receive swatches you are welcomed to schedule an appointment to visit to our showroom where a team member will get to know your brand and provide swatches catering to your brands needs.
If you are not local we recommend taking a look at our fabric selection online based on your companies needs, such as organic cotton section, French Terry, Jersey, or Bamboo list. You can then email us with the Sku numbers you are interested in and one of our team members will be in contact about receiving swatches. If you're brand is still growing to do custom production we ask that you only request swatches of in stock styles
A: At Greenetextile, we prioritize secure and efficient payment methods for our customers. While we do not accept credit or debit cards, we offer several electronic payment options to facilitate your transactions. You can make payments via Venmo, Zelle, or bank wire transfer. These methods ensure that your payments are processed smoothly and securely, allowing us to promptly fulfill your wholesale fabric orders. For any further inquiries or assistance with payment procedures, please feel free to contact our customer service team.
To request a refund or return, please contact our customer service team with your order details and the reason for the request. All request must be made within 7 days of receiving the fabric. It is buyer's responsibility to test the fabric received before cutting. Returns or refunds will not be accepted on the basis of buyer’s preference, surplus, change of need, or any reason unrelated to a verified defect or an authorized claim. Please note once fabric is cut, dyed or altered in anyway Greene Textile is absolutely longer responsible. For more detail please reference disclaimer on your invoice and packing list.
**Local Pickup:** If you're nearby, let us know, and we'll arrange a convenient pickup time during office hours. Your fabric rolls will be ready for you. **Local Delivery:** We offer delivery within the LA area for orders of 12+ rolls at a flat fee. Contact us to check availability based on your location. **Small Package Shipping:** For swatches, samples, or fabric rolls, email us a shipping label. We'll provide package dimensions at invoicing. Shipping costs are not included in our pricing, giving you the flexibility to choose your preferred carrier, cost, and timeline. **Palletized Shipments:** For larger orders, we can arrange freight shipments. If you have a preferred broker or freight company, we'll provide pallet measurements and a pickup timeframe. A palletizing/wrapping fee applies per pallet plus the cost of shipping.
We do not arrange shipping outside of the U.S.

