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Frequently asked questions
To request a refund or return, please contact our customer service team with your order details and the reason for the request. All request must be made within 7 days of receiving the fabric. It is buyer's responsibility to test the fabric received before cutting. Returns or refunds will not be accepted on the basis of buyer’s preference, surplus, change of need, or any reason unrelated to a verified defect or an authorized claim. Please note once fabric is cut, dyed or altered in anyway Greene Textile is absolutely longer responsible. For more detail please reference disclaimer on your invoice and packing list.
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